> ## Documentation Index
> Fetch the complete documentation index at: https://omnifit-64.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Request Information

> Contains information about Chat Components under Request Information.

<Info>
  Flow will not move ahead until user gives the requested information to the bot.
</Info>

### **1. Name**

* It is used to request the user's "name" as information.
* Click on "Name" under the Add Chat Component.
* Then, you can customize the name request message in the "Customize Bot Message" section.

### **2. Phone Number**

* It is used to request the user's "phone number" as information.
* Click on "Phone Number" to add it to your flow.
* Then, you can customize the phone number request message in the "Customize Bot Message" section.
* You can also select a specific country code by clicking on the dropdown.

  <img src="https://mintcdn.com/omnifit-64/4JcRbHrnSjzHmB-M/images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre4.png?fit=max&auto=format&n=4JcRbHrnSjzHmB-M&q=85&s=7a9ebbc106052983fabd583ec3107962" alt="16 Request Information OmnifitAI Resource Centre4 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre4.png" />

### **3. Email**

* It is used to request the user's "email" as information.
* Click on "Email" to add it to your flow.
* You can customize the email request message in the "Customize" panel.

  <img src="https://mintcdn.com/omnifit-64/y7cLl5KXZFSs1COD/images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre3.png?fit=max&auto=format&n=y7cLl5KXZFSs1COD&q=85&s=fa3a6dba98fe2648618deb3a5622ffc6" alt="16 Request Information  OmnifitAI Resource Centre 1 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre3.png" />

### **4. Single Choice**

* It is used to create a single-choice selection request for the user.
* Click on "Single Choice" to add it to your flow.
* You can customize the message, set a title for your options, and link each option to the next component.
* You can add up to 5 options.

  <img src="https://mintcdn.com/omnifit-64/y7cLl5KXZFSs1COD/images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre6.png?fit=max&auto=format&n=y7cLl5KXZFSs1COD&q=85&s=f8174fb98ab701ec8c31e137e1d0c32a" alt="16 Request Information  OmnifitAI Resource Centre 6 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre6.png" />

### **5. Multiple Choice**

* It is used to create a multiple-choice selection request for the user.
* Click on "Multiple Choice" to add it to your flow.
* You can customize the message, set a title for your options, and link each option to the next component.
* You can add up to 5 options.

  <img src="https://mintcdn.com/omnifit-64/y7cLl5KXZFSs1COD/images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre5.png?fit=max&auto=format&n=y7cLl5KXZFSs1COD&q=85&s=222c150a614a8728a18e462545bce0de" alt="16 Request Information  OmnifitAI Resource Centre 7 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre5.png" />

### **6. Text Questions**

* It is used to request "any answer" as information from the user.
* Click on "Text Question" to add it to your flow.
* You can customize the information request message to appropriately ask for an answer from the user.

  <img src="https://mintcdn.com/omnifit-64/y7cLl5KXZFSs1COD/images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre7.png?fit=max&auto=format&n=y7cLl5KXZFSs1COD&q=85&s=d8ac8805cd60c2e7bc5ff0cff7b142aa" alt="16 Request Information  OmnifitAI Resource Centre 6 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre7.png" />

### **7. File Upload**

* It is used to request "a file, image, or video" as information from the user.
* Click on "File" to add it to your flow.
* You can customize the file request message using the left panel.

  <img src="https://mintcdn.com/omnifit-64/y7cLl5KXZFSs1COD/images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre-10.png?fit=max&auto=format&n=y7cLl5KXZFSs1COD&q=85&s=07462459d2d2779c10a7210f6ff67c4c" alt="16 Request Information  OmnifitAI Resource Centre 8 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre-10.png" />

### **8. Iframe**

* It is used to create an iframe.
* You can add a text message describing the iframe you are adding.
* Paste the URL of the web page.
* Provide a title for the iframe and add a CTA button that users can click to be redirected.
* Once clicked, the web page will open.

  <img src="https://mintcdn.com/omnifit-64/y7cLl5KXZFSs1COD/images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre-9.png?fit=max&auto=format&n=y7cLl5KXZFSs1COD&q=85&s=7fe1cf28fc270fae92b642818aef6b94" alt="16 Request Information  OmnifitAI Resource Centre 9 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre-9.png" />

### **9. Appointment**

* It is used to book an appointment and time slot for users.
* You can configure the message text and add a prompt asking the user to input a time slot.
* Select the start and end time for availability hours from the dropdown.
* The user will be able to book within these availability hours.
* Choose the slot intervals, which will determine the time gaps between bookings.
* Select the future booking days for which slots will be available to book.
* Finally, choose a third-party app to integrate with the bot for appointment booking.

### **10. Location**

* It is used to request a textual location from the user.
* Click on "Location" to add it to your flow.
* Enter a message text to ask the user for their location as information.

### **11. Date/Time**

* It is used to take the date and time as input from the user.
* You can enter a message text to request this information and select the checkbox to show the time selection option.
* The user will be given the option to select a date and the exact time for that date from a calendar.

### **12. Rating**

* It is used to ask the user to provide a rating and share their experience.
* You can enter a text message for this request and add 5 different options for user experience that the user can select.

### **13. Range**

* It is used to ask the user for a range according to the requirements.
* You can enter a text message for this request.
* Add a prefix and suffix text to be used in the range.
* Then, select the starting point and highest point for the range.
* You can also choose a step value to set the gap in the range slider.

  <img src="https://mintcdn.com/omnifit-64/y7cLl5KXZFSs1COD/images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre-13.png?fit=max&auto=format&n=y7cLl5KXZFSs1COD&q=85&s=876b02e25365bb6bc0062ebb3a8c7432" alt="16 Request Information  OmnifitAI Resource Centre 13 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/request-info/16.request_information__OmnifitAI_resource_centre-13.png" />

### **14. Numeric Input**

* It is used to take a numerical input from the user.
* Click on "Number Input" to add it to your flow.
* You can add a text message to request the user to enter a numerical value.

### **15. Smart Question**

* It is used to ask the user a question, based on which the next chat flow will be decided.
* You can enter a text message or your question.
* Then, enter keywords based on which the next chat component will be selected.
* You can select the smart keyword match type, which can be either exact or based on the presence of keywords in the answer.
* You can add multiple smart keywords.

### **16. Redirect**

* It is used to start a new flow that has been created for the same bot.
* You can enter a text message and select the pre-built chat flow from the dropdown.
* Once the component is triggered, the selected chat flow will continue in the conversation.

### **17. API**

* It is used to integrate a third-party service in the chat flow.
* You can select the API.
* Then, add the text for the response code and select the next message.
* Response Code 200 indicates success, while 400 indicates an error.

You can also check the DEVELOPERS section for more information.
